ZILLONOchatwoot@zillono and Google connectionschatwoot@zillono 与 Google 连接
chatwoot@zillono is ZILLONO’s customer support workspace. When you use Google sign-in, basic Google profile information such as your name, email address, and profile picture is used to identify your account and provide workspace access. When you authorize a Gmail support inbox connection, email content, sender and recipient details, and attachments are processed to display and manage customer conversations and send support replies from the connected mailbox. The Google consent screen identifies the permissions requested for the connection.chatwoot@zillono 是 ZILLONO 的客户支持工作台。使用 Google 登录时，姓名、邮箱和头像等 Google 基本资料用于识别账号并提供工作台访问。授权连接 Gmail 客服邮箱时，邮件内容、发件人与收件人信息及附件用于展示和管理客户对话，并从关联邮箱发送客服回复。连接所请求的权限以 Google 授权页面列出的内容为准。
You can revoke Google access at https://myaccount.google.com/connections. Revocation stops future access through that authorization; it does not automatically delete support records already stored in the workspace. For questions or requests to access or delete stored data, contact contact@zillono.com. The sharing, retention, and security provisions below also apply to this service.你可以在 https://myaccount.google.com/connections 撤销 Google 访问权限。撤销后将停止通过该授权进行后续访问，但不会自动删除工作台中已存储的客服记录。如有问题，或需申请访问、删除已存储的数据，请联系 contact@zillono.com。下文的共享、保留与安全条款同样适用于本服务。
Scope and product notices适用范围与产品说明
This policy applies to ZILLONO services that link to it. A game or platform may provide an additional privacy notice for features or processing specific to that product. Where the notices differ, the product-specific notice applies to that processing.本政策适用于链接至本政策的 ZILLONO 服务。游戏或平台可能针对特定功能或数据处理提供补充隐私说明；如存在差异，相应处理以产品专属说明为准。
Information we may handle我们可能处理的信息
- Information you provide, such as support messages, contact details, account identifiers, and information submitted with a request.您主动提供的信息，例如客服消息、联系方式、账号标识以及随请求提交的信息。
- Technical and usage information, such as device and app information, language, approximate region, diagnostics, crash records, and interactions with a service.技术与使用信息，例如设备及应用信息、语言、大致地区、诊断与崩溃记录，以及您与服务的交互情况。
- Game and transaction records needed to operate a product, provide virtual items or rewards, prevent abuse, and respond to support requests.运营产品、提供虚拟物品或奖励、防止滥用及处理客服请求所需的游戏与交易记录。
How information is used信息用途
- Provide, maintain, personalize, and improve our games and services.提供、维护、个性化并改进我们的游戏与服务。
- Measure performance, diagnose problems, secure accounts, prevent fraud, and enforce our terms.衡量表现、诊断问题、保护账号、防范欺诈并执行服务条款。
- Respond to requests, deliver service messages, and meet legal obligations.响应请求、发送服务信息并履行法律义务。
Sharing, storage, and transfers共享、存储与跨境传输
We may share information with hosting, analytics, customer support, payment, distribution, and security providers that process it for us; with platform operators; or to comply with law, protect safety, or facilitate a corporate transaction. Information may be processed in countries other than your own, subject to appropriate safeguards required by applicable law.我们可能与代表我们处理信息的托管、分析、客服、支付、分发及安全服务商共享信息，也可能与平台运营方共享，或为遵守法律、保护安全或完成公司交易而共享。信息可能在您所在国家或地区以外处理，并依适用法律采取相应保障措施。
Retention, security, and your choices保留、安全与您的选择
We retain information only as long as reasonably needed for the purposes described above, including security, dispute resolution, and legal requirements. We use reasonable safeguards, but no system is completely secure. Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing. Contact us to make a request.我们仅在实现上述目的所合理需要的期限内保留信息，包括用于安全、争议解决及法律要求。我们采取合理的安全措施，但任何系统都无法保证绝对安全。根据您所在地区，您可能享有访问、更正、删除、限制处理或反对特定处理等权利，可联系我们提出请求。
Children and changes未成年人及政策更新
Our services are not directed to children below the minimum age required by applicable law unless a product clearly states otherwise and provides appropriate protections. We may update this policy as our services or legal obligations change.除非产品另有明确说明并提供适当保护，我们的服务不面向低于适用法律规定最低年龄的儿童。我们可能根据服务或法律义务的变化更新本政策。